Heidelberger Druckmaschinen AG (HEIDELBERG) has entered into a contract with the Schubert Group, a global specialist in packaging solutions headquartered in Crailsheim, Germany. Under this collaboration between HEIDELBERG and Schubert , HEIDELBERG will assume responsibility for the Schubert Group’s service operations for customer installations in Brazil. Schubert is known for manufacturing packaging systems that support filling operations across industries such as food and beverage, cosmetics, and pharmaceuticals.
Through this agreement to take over service operations, HEIDELBERG will cover support and targeted performance optimization activities for Schubert machines and systems in Brazil. This involves functional testing, independent analysis, remedying faults, technical consulting, and training. In addition, the services extend to inspection, maintenance, and repair work, along with assembly, disassembly, and relocation of entire systems. By leveraging HEIDELBERG’s service network and expertise, Schubert gains reliable technical coverage in areas such as mechatronics, electronics, and plant engineering.
“Extending the use of our professional and efficient service network to international partners such as the Schubert Group is part of the Heidelberg growth strategy,” says Jürgen Otto, CEO of HEIDELBERG. “By expanding the range of services, we offer to cover the entire packaging value chain, we are implementing our strategy of becoming a systems integrator, leveraging synergies in this growth segment.”
“Two machine builders working in tandem can provide a service that perfectly combines innovation and reliability,” says Uwe Galm, Director Customer Services at Gerhard Schubert GmbH.
As Dr. David Schmedding, Chief Technology & Sales Officer at HEIDELBERG, emphasizes: “With its comprehensive expertise, high availability, and global presence, the HEIDELBERG service network sets standards – both within our industry and beyond. When it comes to machine builders, whose customers place particular value on technical expertise, reliability, rapid response times, and maximum customer centricity, HEIDELBERG is the perfect partner for making profitable growth possible in every region worldwide.”
